Cloud based ITSM software for your service desk with powerful automation tool to manage incidents, assets and more
Retrieve asset data from Freshservice enabling visibility of those assets with other products in your enterprise.
|Freshservice Field||Sevco Field|
Add a source: Follow our instructions to add a Sevco source.
Provide credentials: You'll be asked to provide source credentials that Sevco will use to connect to SOURCE:
|Parameter||Description||Where can I find it?|
|url||Example: https://.freshservice.com||Same URL used when logging into Freshservice console|
|api_key||Generated API Key from user's Profile||Follow instructions below|
Click on the top right icon and click Profile Settings
Your API Key is underneath your profile icon
The Role of your Agent must have View Asset permissions under Inventory
Also the Role of your Agent must have Configure Asset Management under Administration
Updated about 1 month ago