Cherwell Service Management – Users


Cherwell Service Management offers advanced user management capabilities through its robust tools for user account administration, access control, and incident resolution. With features like user profile customization and efficient handling of access requests, it provides a technically sound solution for organizations seeking comprehensive user management functionality.

Why You Should Integrate

Integrating with Cherwell Service Management will provide visibility into the users present in your environment.

How Does the Integration Work

This integration pulls user information from Cherwell Service Management using its REST APIs.

This data is only used internally; we do not share it with any parties outside of Sevco. Refer to our privacy policy for details.


If you haven't already, please review our instructions for configuring the integration before proceeding with the instructions below.

Configuration Options

No integration-specific configuration needed

External Documentation

Creating credentials

See platform documentation for details on Cherwell Service Management – Creating Credentials

Required Permissions

See platform documentation for details on Cherwell Service Management – Required Permissions

Contact Us

If you're having problems configuring an Integration, or if you've found something wrong in this document, please email us at [email protected] or suggest edits directly by selecting the Suggest Edits link located in the upper right hand corner of the documentation.