ConnectWise Command

About ConnectWise Command

ConnectWise Command makes it easy to monitor and manage complex IT environments with intelligent alerting, a fully staffed NOC, and advanced RMM tools designed to alleviate service delivery headaches.

Why You Should Integrate ConnectWise Command

Provide visibility of devices managed by ConnectWise Command

The Data We Collect and How We Use It

The table below lists the fields we collect from ConnectWise Command and how they map to the fields in our Sevco platform. This data is only used internally; we do not share it with any parties outside of Sevco. Refer to our privacy policy for details.

ConnectWise Command FieldSevco Field

Integrate ConnectWise Command

  1. Add a source: Follow our instructions to add a Sevco source.

  2. Provide credentials: You'll be asked to provide source credentials that Sevco will use to connect to SOURCE:

Credential or ParameterDescription
api_keyConnectWise Command API Key. this field is required.
site_codeOnly pull devices associated with this site_code. This field is required.
  1. Set permissions: In ConnectWise Command, ensure that the API Key has permissions for the reporting API with read access to devices

If you encounter any errors, they are most likely related to incorrect credentials or insufficient permissions. Verify your work in steps 2 and 3.

Contact Us

If you're having problems integrating a source, or if you've found something wrong in this document, please email us at [email protected].