ConnectWise Command
About ConnectWise Command
ConnectWise Command makes it easy to monitor and manage complex IT environments with intelligent alerting, a fully staffed NOC, and advanced RMM tools designed to alleviate service delivery headaches.
Why You Should Integrate ConnectWise Command
Provide visibility of devices managed by ConnectWise Command
The Data We Collect and How We Use It
The table below lists the fields we collect from ConnectWise Command and how they map to the fields in our Sevco platform. This data is only used internally; we do not share it with any parties outside of Sevco. Refer to our privacy policy for details.
| ConnectWise Command Field | Sevco Field |
|---|---|
| lastSeenOnline | LastUpdatedTime |
| machineName | Hostnames |
| friendlyName | Hostnames |
| hostName | Hostnames |
| ipAddresses | IPaddresses |
| macAddresses | MacAddresses |
| operatingSystem | OS |
Integrate ConnectWise Command
-
Add a source: Follow our instructions to add a Sevco source.
-
Provide credentials: You'll be asked to provide source credentials that Sevco will use to connect to SOURCE:
| Credential or Parameter | Description |
|---|---|
| api_key | ConnectWise Command API Key. this field is required. |
| site_code | Only pull devices associated with this site_code. This field is required. |
- Set permissions: In ConnectWise Command, ensure that the API Key has permissions for the reporting API with read access to devices
If you encounter any errors, they are most likely related to incorrect credentials or insufficient permissions. Verify your work in steps 2 and 3.
Contact Us
If you're having problems integrating a source, or if you've found something wrong in this document, please email us at [email protected].
Updated about 1 year ago