Cherwell Service Management – Devices


Cherwell Service Management facilitates device management by offering comprehensive functionalities for tracking, organizing, and maintaining an inventory of IT assets. This includes features for monitoring device health, managing configurations, and efficiently handling any incidents or service requests related to devices within an organization.

Why You Should Integrate

Integrating with Cherwell Service Management will provide visibility into devices being managed to identify your device coverage and state.

How Does the Integration Work

This integration pulls device objects and associated information from Cherwell Service Management using its REST APIs.

This data is only used internally; we do not share it with any parties outside of Sevco. Refer to our privacy policy for details.


If you haven't already, please review our instructions for configuring the integration before proceeding with the instructions below.

Configuration Options

No integration-specific configuration needed

External Documentation

Creating credentials

See platform documentation for details on Cherwell Service Management – Creating Credentials

Required Permissions

See platform documentation for details on Cherwell Service Management – Required Permissions

Contact Us

If you're having problems configuring an Integration, or if you've found something wrong in this document, please email us at [email protected] or suggest edits directly by selecting the Suggest Edits link located in the upper right hand corner of the documentation.