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updatedAt: 2026-09-18T20:06:11.000Z
agentTools:
  projectIndex: https://docs.sev.co/llms.txt
---

# Manage Aurora ASM Tenants

# Overview

The **Tenant Management** page allows **service partners** to keep track of multiple **Organizations** or "Tenants" using a single account. You can use this page to create new Organizations or manage existing one. Additionally, this is where you can add new members to your tenant-management **team** and assign roles and permissions.

The **Tenants** page can be accessed by selecting the **Tenant Management** icon (<img src="https://my.sev.co/docs/TenantMgmtIcon.png" width="20px" />) on the **Navigation bar**.

![Screenshot of page](https://my.sev.co/docs/TenantMgmtPage.png)

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# Organizations

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> While all **team members** can view Organizations on this page, certain permissions are limited to **Team Admins**.

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The **Organizations** tab of the Tenant Management page is where you can manage your existing Organizations and add new ones.

![Tenants Page](https://my.sev.co/docs/TenantMgmt_Organizations.png)

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## Creating an Organization

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> Please note only **Team Admins** can create Organizations. If you would like to create a new Organization, you will need to contact a Team Admin.

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Organizations can be added from the **Create Managed Org** section of the Organizations tab. Simply enter the name of the Organization you would like to create into the provided field, then select the **Create Managed Org** button. Once the Organization has been created, it will appear in the **organizations list**.

![Creating a new Organization](https://my.sev.co/docs/TenantMgmt_Organizations_AddAnOrg.gif)

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## Searching for an Organization

You can search for a specific Organization using the **search bar** in the **top-right** corner of the page.

![Searching for an Organization](https://my.sev.co/docs/TenantMgmt_Organizations_SearchForOrg.gif)

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## Switching to an Organization

To switch to and view a specific Organization, over over the its **Org name** column, and select the **Switch to this org** icon (<img src="https://my.sev.co/docs/TenantMgmt_SwitchtoOrgIcon.png" width="20px" />).

![Selecting "Switch to this Org" icon and being redirected to the Org's Dashboard](https://my.sev.co/docs/TenantMgmt_Organizations_NavtoOrg.gif)

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# Teams

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> Please note that this page is only accessible to **Team Admins**. If you would like to add a member to your team, you will need to contact a Team Admin.

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The **Teams** tab of the Tenant Management page is where you can add any **team members** you would like to help manage your tenants. Additionally, this is also where you can set **default organization roles** assign **Team Admins**.

![Screenshot of page](https://my.sev.co/docs/TenantMgmtPage_Teams_202303.gif)

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## Team Admins

**Team Admins** have additional permissions that are not available to non-admin team members. These permissions include:

* Accessing to the **Teams** tab of the Tenant Management page
* Adding and removing team members
* Modifying **Default Organization Roles**
* Assigning and unassigning **Team Admins**

Select the **Team Admin toggle** from the far-right column of the **team members list** to assign the role to an existing member an team admin. To invite a new member as a Team Admin, you can select a similar toggle from the **Add Team Member** section of the page.

![Select the Team-Admin toggle from team members list](https://my.sev.co/docs/TenantMgmt_Teams_MakeAdmin_202303.gif)

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## Adding a Team Member

Team members can be added from the **Add Team Member** section of the Teams tab.

![Adding a new Team Member](https://my.sev.co/docs/TenantMgmt_Teams_AddMember_202303.gif)

1. Enter the **email** that corresponds to the user you would like to add to your team.
2. Select a **default organization role** from the **Default Org Role** drop down. Additional information about organization roles can be found <Anchor label="below" target="_blank" href="doc:manage-tenants#default-org-roles">below</Anchor>.
3. Select the **Team Admin** toggle if you would like to make the user a Team Admin.
4. Review the information you've entered for accuracy, then select the **Send Invite** button.
   * If the email you've provided is not already associated with an existing profile in Aurora ASM, the user will receive an email invite.
   * If email you've provided belongs to an existing user, they will have access to the Tenant Management page the next time they log into their account.

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### Removing a Team Member

To remove a member from your team, select their corresponding **delete** button (<img src="https://my.sev.co/docs/TenantMGMT_DeleteButton.png" width="20px" />) in the far-right column.

![Selecting delete button to remove a team member](https://my.sev.co/docs/TenantMgmt_Teams_DeleteMember_202303.gif)

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## Default Org Roles

**Default Org Roles** determine the default role that is assigned to a team member at the **organization level** when you create a new **Organization** from the **Tenants** page. Members can be assigned one of two roles: **Admin** or **Read Only**

* The **Admin** role gives team members full access to an organization, including editing privileges.

* Team members who are assigned a **Read Only** role will only be able to view information in an organization. These members do not have editing privileges.

Please note that these roles can be updated on a per-organization basis by any organization member who has been assigned an **Admin** role.

*<Anchor label="Click here" target="_blank" href="doc:manage-users">Click here</Anchor> to learn more about organization members.*