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updatedAt: 2026-05-05T13:55:40.000Z
agentTools:
  projectIndex: https://docs.sev.co/llms.txt
---

# Datto RMM

# Overview

Datto RMM is a cloud-based remote monitoring and management platform that allows organizations to monitor, manage, and secure IT assets across distributed environments. It provides teams with visibility into endpoint health, patch status, and device inventory across managed networks.

# Available Integrations

| Product(s) | Supported Asset Type(s) | Integration Type |
| :--------- | :---------------------- | :--------------- |
| Datto RMM  | Devices                 | Source           |

## Why You Should Integrate

Integrating with Datto RMM will provide visibility and additional context into your Devices being managed by Datto RMM.

## How Does the Integration Work

This integration pulls Device objects from Datto RMM using its REST API.

This data is only used internally; we do not share it with any parties outside of Arctic Wolf Networks. Refer to our <Anchor label="privacy policy" target="_blank" href="https://arcticwolf.com/terms/">privacy policy</Anchor> for details.

<Callout icon="⚠️" theme="warn">
  Please review the configuration instructions in the section below before setting up permissions for apps.
</Callout>

# Configuration

1. **Configure the Access Schema**

| Field          | Description                                                               | Example                                 |
| :------------- | :------------------------------------------------------------------------ | :-------------------------------------- |
| `URL`\*        | The **server URL** based on the platform region your account is hosted on | `https://zinfandel-api.centrastage.net` |
| `API Key`\*    | The **API Key** generated in your Datto RMM user settings                 | `***************************`           |
| `API Secret`\* | The **API Secret** generated in your Datto RMM user settings              | `***************************`           |

2. **Add an Integration**: Select the integration(s) you'd like to add.
   * Collect devices
3. **Configure General Information:** OPTIONAL: You can use the following fields to provide additional information about your configuration.

| Field                            | Description                                                                                                                                                            | Example                   |
| :------------------------------- | :--------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :------------------------ |
| `Name (optional)`                | Uniquely identifiable attribute of the configuration to delineate other similar configurations with the existing organization.                                         | `DMZ network`             |
| `Contact Person (optional)`      | A placeholder to input a name or email address of a contact associated with the integration.                                                                           | `Jane Doe`                |
| `Link to Console (optional)`     | A placeholder to input a link to the console of the product Aurora ASM is integrating with for quick reference and access when configuring or editing the integration. | `www.product.com/devices` |
| `Email me about frequent errors` | Select this toggle to receive an email whenever an Integration has a ≥30% error rate in a 24-hour period.                                                              | n/a                       |

4. **Activate Config:** Select "**Activate**" to enable this configuration and begin pulling data.

# External Documentation

## Creating credentials

You will be asked to provide credentials that Aurora ASM will use for the integrations. <Anchor label="This link" target="_blank" href="https://rmm.datto.com/help/en/Content/2SETUP/APIv2.htm#:~:text=How%20to...-,Activate%20the%20API,-The%20API%20needs">This link</Anchor> will take you through the steps for obtaining an **API key** to configure the Access Schema:

## Required Permissions

The account used must have **API Access** enabled.

> <Anchor label="_Learn more_" target="_blank" href="https://rmm.datto.com/help/en/Content/2SETUP/APIv2.htm#:~:text=How%20to...-,Activate%20the%20API,-The%20API%20needs">*Learn more*</Anchor>

## API Documentation

<Anchor label="Use Swagger UI to explore API requests" target="_blank" href="https://rmm.datto.com/help/en/Content/2SETUP/APIv2.htm#:~:text=Use%20Swagger%20UI%20to%20explore%20API%C2%A0requests">Use Swagger UI to explore API requests</Anchor>

1. Select your platform-specific URL
2. **Endpoint:** `/v2/device/{deviceUid}`

# Contact Us

If you're having problems configuring an Integration, or if you've found something wrong in this document, please email us at <Anchor label="support@arcticwolf.com" target="_blank" href="mailto:support@arcticwolf.com"><support@arcticwolf.com></Anchor>.